Skip to content
Bawabetna Bawabetna
English
Sign in

Service delivery policy

Last updated: 5 October 2026. Bawabetna is a digital service: there is no shipping, no physical delivery and no shipping fee.

How the service reaches you

  • After a successful payment we activate your subscription and send you, by e-mail or WhatsApp, a confirmation with the download link of the desktop program.
  • You download and install the program on your own devices, and we help if you need it.
  • The clients' app is available to download on phones.

Activation time

Activation and the download link are sent within 24 hours of a successful payment. If your subscription is not active within that time, contact us and we will activate it or refund you under the cancellation and refund policy.

Help to get started

We help with installation and first setup at no extra cost. Contact: [email protected], or phone and WhatsApp in Egypt: +20 103 448 2380 and +20 100 080 0885.