Last updated: 7 October 2026. This is the subscription agreement for Bawabetna programs, between the subscriber and IGTEI LLC TEKNOLOJİ İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ, Şehremini Mah. Velet Çelebi Sk. No: 9/A, Fatih/İstanbul, Türkiye. The subscriber accepts it when starting the free trial or paying.
1. What the subscription covers
Each subscription is for one program, for one establishment, in one country. It gives you a non-exclusive, non-transferable licence to use the program during the paid period, for the number of users, devices and branches shown when subscribing. A subscription in another country is a separate subscription, even for the same subscriber.
2. Free trial
Every program has a free trial with no time limit before payment. Nothing you enter during the trial is saved.
3. Period, price and payment
Subscriptions are monthly or yearly and paid in advance. The price is shown before payment on the pricing page and in your account, before taxes. We never charge you automatically: a subscription continues only if you pay for the next period. Cancellation and refunds are governed by the cancellation and refund policy, and activation by the service delivery policy.
4. Subscription checks and what happens when it ends
The program confirms the subscription online once a day and keeps working fully offline for up to 14 days. When the paid period ends, or 14 days pass without confirmation, the program becomes read-only: your records stay on your devices and remain viewable, but no new records can be added. Full operation returns as soon as the subscription is renewed. An additional device is activated only within the number your subscription includes.
5. Your records and your responsibility
- Your working records are kept encrypted on your devices; we neither host nor see them. You are responsible for these records towards your clients and under the laws of your profession and country.
- Backups are protected by a recovery key that only you hold. If you lose it we cannot restore your records, so keep it safe.
- When you confirm a client's identity, you check the original document in person, do not photograph or copy it unless a law requires you to, and sign the confirmation truthfully; you are responsible for that confirmation.
- Only a minimal summary that the client allowed leaves your device for the platform, where it is kept in the client's file under the privacy policy.
- You will use the program for lawful purposes and will not try to disrupt it, exceed the licence or reverse-engineer it, except as far as the law allows.
6. Our processing of data on your behalf
When we process personal data on your behalf, such as client-resolution requests sent by your program, we:
- process it only on your instructions and under this agreement;
- bind everyone who sees it to confidentiality, and protect it with appropriate security measures;
- use only the service providers named in the privacy policy, under equivalent obligations, and tell you before adding a new one so that you can object;
- help you answer requests from data subjects, and notify you without undue delay of any breach affecting it;
- delete it or return it to you when the service ends, except what the law requires us to keep;
- give you the information needed to show that we comply.
7. Reference libraries
The summaries of rules and the reference libraries in the programs are prepared from official sources to make work easier, and each entry links to its source. The official text prevails in any difference; these summaries are not professional or legal advice.
8. Development of the programs
Program features keep being developed and improved with feedback from professionals, so a feature may change or be added. We will not remove an essential feature from a paid subscription during its period.
9. Limits of liability
We provide the programs with care and work to keep them available. We are not liable for indirect losses, such as lost profit. Our total liability does not exceed what you paid for the subscription concerned in the twelve months before the claim. This limit does not apply to damage caused intentionally or by gross negligence, or where the law does not allow liability to be limited.
10. Suspension and termination
You may stop at any time by not renewing or by cancelling. We may suspend a subscription used in breach of this agreement or of the law, after notifying you and giving you a reasonable time to put the breach right, unless the breach is serious.
11. Governing law
This agreement is governed by the laws of the Republic of Türkiye, and the courts of Istanbul have jurisdiction over disputes, without prejudice to the mandatory rights given to you by the law of your country.
12. Changes and contact
If we change this agreement we announce it on this page with the update date, and the change applies from the next paid period. Contact: [email protected].