An optical store is a small clinic, a shop and a lab in one place. What upsets customers most is glasses that are late or arrive with the wrong measurements, and the right software follows the order from exam to delivery.
The exam and the prescription
Measurements for each eye separately, and one prescription for glasses and another for contact lenses, kept in the customer's file for comparison at the next exam.
The lab order through to delivery
- A lab order with frame, lens and measurements, and its status until received and delivered.
- Remakes recorded with their reason, so you know where mistakes come from.
- A clear status for every order, so you know what is waiting for the customer to collect.
Stock and reminders
Frames and lenses in stock with counts, contact lenses with their expected run-out date, and a reminder for the next exam that brings the customer back.
Your data stays with you
Bawabetna's program runs on the store's own computers with the records encrypted with you, separate permissions for the optometrist, sales staff and the cashier, and it works without internet. You can import your data from your previous software and try the program free with no time limit before subscribing.
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